Frequently Asked Questions
Orders
- How to track my order?You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
- What are my payment options?
We accept Visa and MasterCard.
Shipping & Delivery
- Do you ship overseas?Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
- How long does the delivery take?
We usually take 5-14 business days for your order to be shipped & delivered.
Refund & Exchange
- How long does it take to get the Refund?Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
- How do I track my Refund?To track the status of your refund, kindly refer to your confirmation email that you have received from us.
- What is your Refund & Exchange Policy?
You can ask for a refund within 7 days of your purchase. Returned items must be in the exact same condition as they were received.